服务条款

These Terms of Service govern the conditions and procedures for using the TOTARO service (the "Service") provided by TOTARO International Co., Ltd. (the "Company"), and define the rights and obligations between the Company and users.

The terms used in these Terms are defined as follows:

1. "Service" means the platform on which the Company operates a B2B food catalog and brokers distance sales between Brands and Buyers.
2. "User" means any person who accesses the Service and receives services provided by the Company under these Terms.
3. "Member" means a person who has registered with the Company by providing personal information and can continuously use the Service.
4. "Buyer" means a member who searches the catalog and requests a quotation from the Company.
5. "Brand" means the manufacturer or trademark that lists goods in the catalog and has asked the Company to broker distance sales — the principal on whose behalf the Company acts. The Brand is the seller, and the contract of sale is formed between the Brand and the Buyer.

1. These Terms take effect upon being posted on the Service or otherwise notified to users.
2. The Company may amend these Terms as necessary, and amended Terms take effect upon being posted on the Service.
3. If a user does not agree to the amended Terms, they may discontinue use and request account deletion.

The Company provides the following services:

• AI-assisted search and comparison of the sales catalog
• Passing a user's inquiry to the Brand and presenting the user with a quotation drawn on the Brand's terms — brokerage of a distance sale
• On the user's acceptance a contract of sale is formed between the Brand and the user, and the Company passes the order to the Brand
• Access to quotation and order status, and support with inquiries and disputes arising in the course of the transaction

The Company acts as an intermediary for distance sales and is not a party to the transaction. Responsibility for the goods, the transaction information and the transaction itself rests with the Brand as seller. The Company may change or add service content, with prior notice in such cases.

1. The service agreement is formed when a user agrees to these Terms and completes registration.
2. The Company may refuse to form a service agreement in the following cases:

• Application using another person's information
• Provision of false information
• Technical difficulties

Users must not engage in the following activities:

• Misappropriation of another person's information
• Unauthorized modification of Service information
• Infringement of intellectual property rights of the Company or third parties
• Acts that damage the reputation or interfere with the business of the Company or third parties
• Posting obscene, violent, or otherwise indecent content
• Other illegal or improper acts

The Company may temporarily suspend the Service in the following cases, with prior notice where possible:

• System inspection, maintenance, or replacement
• Suspension of telecommunications services by providers
• Force majeure events such as natural disasters or national emergencies

1. The Company is not liable for service unavailability due to force majeure events.
2. The Company is not responsible for service disruptions caused by the user's own fault.
3. The Company is not responsible for the reliability or accuracy of information obtained by users through the Service.
4. Candidates and explanations produced by AI assistance are reference information and do not by themselves form contract terms. The rights and obligations between the seller and the user are governed by the issued quotation.
5. The Company brokers transactions between Brands and users as an intermediary and discloses that fact in the course of the transaction. This clause does not exclude any liability the Company bears as an intermediary under applicable law.

1. Items, quantities, unit prices, totals, delivery dates and validity periods are governed by the quotation issued on the seller's terms. The quotation shows the seller's trade name, representative, business registration number, address and phone number.
2. The allocation of carriage, customs clearance and duties follows the Incoterms 2020 rule and named place stated on the quotation.
3. Acceptance of a quotation forms an order on those terms and cannot be undone. The user must provide a delivery address upon acceptance. This is subject to any statutory right of withdrawal available to the user under applicable law.
4. Meeting the destination country's import permits, labelling standards and customs requirements is the buyer's responsibility; regulatory information provided by the Company is reference material.
5. The seller assumes no separate performance obligation in respect of terms not stated on the quotation. This clause does not limit any warranty liability the seller bears under applicable law.

1. Disputes between the Company and users shall be resolved through mutual consultation.
2. If consultation fails, the court having jurisdiction over the Company's location shall be the competent court.
3. These Terms are governed by the laws of the Republic of Korea.
4. The Korean version of these Terms is authoritative; in the event of any discrepancy with another language version, the Korean version prevails.