Privacy Policy

Account and company information

• Required: email address, password, company name, contact name
• Supplier accounts: business registration number
• Optional: phone number, company location, company description

When you use AI consultation

• Consultation messages and searches, conversation history, AI-generated answers, and supplier search results
• Name, format, size, and contents of files you choose to attach
• Linked consultation records such as quote requests and supplier selections

Automatically collected and analytics data

• IP address, cookies, access logs, browser and device data, page URL, and performance data
• User ID and email for signed-in users, and feature events such as searches, results, and quote activity

Do not enter government identifiers, passport numbers, health data, other sensitive personal data, or confidential information that is not needed for the consultation.

• Account administration, identity verification, and security
• Supplier-buyer matching and processing quote requests and responses
• Generating AI answers, searching and recommending suppliers, and providing conversation history
• Preventing errors and misuse, measuring performance, analytics, and service improvement
• Responding to inquiries and resolving disputes

• Account and company information: while you use the service
• AI conversations and attachments: until you delete the conversation or close your account
• Analytics events and session replay: for the retention period configured in the PostHog project. You may ask the Privacy Officer for the current setting or request deletion.
• Information that must be retained by law is segregated and retained for the required period.

• Contract and withdrawal records: 5 years (E-Commerce Act)
• Consumer complaint and dispute records: 3 years (E-Commerce Act)
• Access logs: 3 months (Communications Secrets Protection Act)

The Company does not disclose personal information to third parties without prior consent, except where required by law or through a lawful request. The providers below process information on the Company's behalf to deliver the service.

The cloud services below may process information outside Korea. Data is transmitted over encrypted connections when you use the relevant feature. Processing regions and provider retention can vary by deployment configuration and contract.

You may request access, correction, deletion, or suspension of processing.

You can delete an AI conversation using the service or contact the Privacy Officer below. The Company handles requests in accordance with applicable law.

• Access controls and minimization of access rights
• SSL/TLS encryption for data in transit
• Masking input values, rendered text, and element attributes in PostHog session replay
• Security systems designed to prevent external intrusion